Inbound_package_tracker_software_free_trial

What do you have to lose when signing up for a free trial? Time. We get that. And, we know your time is valuable, which means “Free” is a bit of a misnomer. So it’s our goal to add as much value as we can with EZTrackIt’s “Free” trial so that you don’t lose time, but gain a mailroom package tracking solution.

One of our clients, Anne W., an IT Manager in the hospitality industry, was very busy – even busier since their current package tracking solution was to write everything in a ledger by hand. When she signed up for EZTrackIt’s Free 30-Day trial, Anne thought they’d have enough time to go through the training and thoroughly test out the software… but, with conflicts and busy schedules, it took three times longer. Trainings were postponed for weeks, and by the time the second training session was scheduled, most people had forgotten the first! So we trained everyone again. Altogether, it took months (and nearly daily calls answering questions and providing support) to get Anne’s crew up and running with EZTrackIt.

When we sent Anne the first bill, months later, she was blown away and asked if there had been some mistake. She thought we had been billing her for every minute past that initial 30-day trial period! No, we explained, that’s not how we operate. We put in as much time as necessary to make sure our customers are up, running, and happy. And, we only send the bill when that goal has been accomplished.

Her response made it all worthwhile:

“I am speechless (in a big + way!); thank you for telling me. We were happy with the product to begin with and now much happier learning how your company operates.” – Anne W., IT Manager at Marines’ Memorial Association

As a business owner myself, I understand that time is in short supply. That is why we designed EZTrackIt to save time on the daily tasks associated with logging, storing, finding, tracking and delivering packages. We don’t want our Free Trial to waste your time – and we think you’ll be amazed at how quickly (and intuitively) your mailroom can adapt to using it.

Try It Free

If you’re in the hospitality industry, did you know that automated package tracking can help attract customers to your hotel?

Source: HubSpot

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