Surviving Transitions with Package Logging SoftwareThe day after Halloween is the day that children are winding down from their fun night of trick or treating, and are still feeling that sugar rush from the candy they snuck into their bedrooms before bed. This can be overwhelming for anyone who has children or even works with them. When it comes to student housing, the sugar rush that parents experience are equal to the hectic environment in any mailroom the day after a huge national holiday. At EZTrackIt, we want to ensure that the transition from Halloween (or any other holiday) packages arriving, to every day packages arriving is as smooth as possible!

Here are some tips to make sure that all of the Halloween packages that may still be lingering in the mailroom are picked up in a timely manner.

  • Ensure that the way students are being contacted is the best possible way for them! EZTrackIt package logging software gives the option of contacting a recipient to let them know a package is waiting three different ways! You can have a notification sent by email, SMS or even with a Facebook message. When a recipient comes to get their packages, ask them which they would prefer. This can help eliminate the amount of packages that aren’t being picked up upon notification.
  • Email delay. EZTrackIt’s package tracking system has an email delay feature for a reason! Ensure it is being utilized if your staff will not be prepared to give out packages until all of them are logged into the system. It is a simple settings switch, and can save mailroom workers the headache of trying to find a package that hasn’t been placed on a shelf yet!
  • Finally, customize the emails and SMS messages that are being sent to the recipients from our package logging software. When an email comes in that is automated, ensuring that it is updated with accurate information is very important! Keeping it short and to the point is also important to remember, because a lot of people will skim emails and only read the first few lines.

Hopefully these tips help make the transition from a busy month of Halloween packages to a normal day a lot easier! If you have any questions or concerns on how to utilize these tools, or any of our package tracking system features, please feel free to reach out to me at Sara@EZTrackIt.com I would be happy to help customize the settings that will best meet your needs!

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