Stress Free Getaways

Vacations are also known as getaways for a reason. Travelers use them to get away from the stresses of work and housekeeping and relax. It’s their hotel or resort’s job to make this happen. Along with providing comfortable accommodations, luxurious amenities and delicious dining options, this means that they must ensure that guest packages arrive and are delivered in a timely manner. There’s nothing worse than shipping all of your clothing and personal items to your hotel only to arrive and find out that the package arrived but has since been lost. Spending your vacation replacing these items is certainly the opposite of relaxing. Keep track of your guests’ packages with package logging software to prevent this stress.

Guests Stress Less with Package Tracking Software

There are three huge ways that our package logging systems relieves guest anxiety: sending automatic notifications to your guests when their packages arrive, accurately tracking packages as they move throughout your hotel, and provide proof of receipt upon package pick up. Let’s examine these advantages of our package logging software a little closer.

• Package Notifications: It’s no secret that the process of traveling is stressful. Many hotel guests are choosing to remove the hassle of luggage to make their travel experience run more smoothly, instead choosing to ship their items directly to their hotels. However, this adds a whole separate worry to the mix: wondering whether or not your items made it to their intended destination. Notifications from our package logging system remove this anxiety. When a package is logged in to the system a notification is automatically sent to your guests via email, text message, or Facebook alert. Thus, rather than spending their time traveling worrying about their packages they can relax, read a book, watch a movie or take a nap.
• Accurate Tracking: One of the biggest issues we see with hotels that use a hand logging system is that they have no way to track a package once it’s logged in. The log shows that the package has arrived, but it has changed hands and been moved so many times since then that tracking it down is sometimes near impossible. Our mobile compatible package logging software allows your staff to track each movement of a package with the scan of a barcode. That package can then be quickly located when its recipient arrives.
• Pick-Up Proof: We’ve also heard of situations at hotels where one member of a party arrives first and picks up the packages for everyone, only to confuse – and sometimes infuriate – the guests in the party who arrive later. Our package logging system provides proof via an electronic signature that the packages have indeed been signed for and picked up.