The best way to make sure that your issue is “on our radar” is to open a chat on the round orange chat bubble on the lower right of every page.
ICON LOOKS LIKE THIS
This way your concern goes straight to our support department’s “to do” list. It will remain there for as long as it takes to solve your problem.
If you are having trouble using our package tracking system, don’t forget to check out our training videos. We have added them into the chat bubble as well. Our system will automatically suggest the right ones after it analyzes your question. They are super easy to follow and will help you get started.
Our Training videos: https://eztrackit.com/training-videos/
You could also call our direct line at
1-800-371-5956 x 2