It’s that time of year again – the start of the spring semester at universities across the country. If you’re a manager in charge of a student housing complex, you know this means one thing: chaos. With care packages from concerned mothers and a never-ending stream of Amazon and Chegg boxes filling up the mailroom, it can feel like Black Friday all over again.
In most student housing mailrooms, organization is often lacking during peak season. Binders with unclear instructions on how to sign packages in and out can lead to delays and confusion. And when students know they have important textbooks on the way, they’ll stop by your office daily to make sure they don’t miss their packages.
To keep the chaos to a minimum, we’ve compiled a list of tips for streamlining your system before the rush of the new semester.
First and foremost, always communicate. Plan a meeting with your student workers to discuss goals and skills that will help improve performance. Clear and frequent communication with both your staff and residents is key.
It’s also important to discuss schedules. If you know that half of your students have classes until 2pm every day and won’t be able to accept or pick up packages until then, make sure that this information is clearly communicated to residents in advance.
Brainstorm with your team to come up with an easy-to-learn system for organization. Manually logging incoming and outgoing packages and stuffing them into unlabeled spaces can lead to confusion and frustration.
One way to streamline the process is by using package tracking software like EZTrackIt. With this simple and convenient tool, front desk student workers can quickly log incoming packages and send out automated notification emails to let recipients know when their packages are available for pickup or on their way for delivery. This can save effort, space, and most importantly, time. Plus, you have the option to go paperless and get rid of that massive, messy binder.
Ready to bring some organization to your student housing mail center this spring semester? Check out a free demo of EZTrackIt on our website today!
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