Residents today are using mobile devices to search for new homes more than ever before. Scouring Craigslist, Zillow and other listing sites on their smartphones and tablets, screening properties before they even set foot on site. Surely you’ve made your properties available to view on these platforms to ease potential residents’ searches, but are you fully accommodating their mobile usage? Do you support your current residents’ usage?
Based on historical growth, mobile internet usage is set to surpass desktop usage by 2014. Your property and processes must adapt to this trend, both to attract new residents and retain current ones. Now there are a number of measures you can take to support mobile usage: create a mobile site (or even your own app) to allow potential residents search all of your properties on one mobile platform, take a cue from student housing and us a Laundry Web service to text your residents when their laundry is done, the list goes on. But do you know that if you have EZTrackIt’s package tracking system you’ve already taken major steps toward supporting resident mobile usage?
Today’s mobile users are accustomed to instant gratification and that’s just what our package tracking software gives them. Your residents will know that their package have arrived the moment you log it in to our package tracking system. They can choose from text message, email and Facebook notifications – all options they can receive on their smartphones! Connecting with your residents immediately after their packages reach your facility not only increases the chances that they’ll be picked up faster, it builds trust.
Be sure that your residents and potential residents are aware of these mobile notification options and use them to their full potential. Haven’t implemented a complete package tracking system yet? Contact us today for a demo and to learn more about how our package tracking software supports your residents’ mobile usage.
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