Cloud computing has allowed me to create a brand-new business and to grow that business from anywhere I choose. We have staff and support reps spread out in four different states. For a company of our size, this would’ve been nearly impossible just a decade ago.
Everyone knows that the Internet has changed the world. Frankly, I think most of us are tired of hearing about that. As I have officially reached (gasp) 40, I find it funny that some people cannot imagine a world without Twitter, Facebook, and text messaging. Technology does do a lot of positive things and we read about them all the time. But technology can also be a disruptive force, changing the everyday way of doing things. As a New Yorker, I still sometimes miss Tower Records, but I do love my digital music player. I really enjoyed reading over a dozen books on my e-reader but now “Murder Ink”, my quirky local mystery bookstore is lost to history.
One of the things we do here at EZTrackIt is to keep your jobs in the mailroom from being lost to history as well. Ours has become a 24/7 world. No one likes waiting in line or being put on hold. The Internet and Smartphones have changed so many people’s expectations that a recent news headline predicts the end to voicemail. People now don’t even have enough time to leave a message. If all that is true, imagine how people feel when they have no idea whether or not their packages have arrived! If your mailroom is the last place in their lives where they cannot get their information immediately, they will take out all of their frustration on you.
If you want to make your mailroom “untouchable” from being outsourced, you need to add “immediacy”. When the people you deliver packages to have access to their information without waiting, your mailroom will be the last to be outsourced. Our clients use our Easy Track it package tracking software to accelerate the package logging process and to give their package recipients the instant access to information that they have become accustomed to in today’s world. It’s not just about logging packages quickly (although using EZTrackIt’s package logging software is 4 to 10 times faster than logging packages by hand). It’s really all about meeting people’s expectations and delivering on promises. With our Easy Track It package logging software, package recipients will receive a text message or email the moment their packages are logged into the system.
When you can deliver information on people’s packages in real time, you become an integral part of the team. More than that, you become indispensable!
Considering package tracking software to ensure that your mailroom does not get outsourced? Contact Us to discuss the best package logging software for you or to try a free demo.
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