Students receive a great deal of packages. From text books, to clothing bought online, to care packages, students are constantly receiving items at the campus mailroom. The average cost of text books and supplies for students at public colleges from 2011-2012 was $1,168. For students at private schools, the cost rises to $1,213. With a great deal of these supplies being shipped to their schools, students need to know that the campus mailroom is reliable.
Consider Bad Luck Brian. He has just won an iPad in a legitimate online contest (not one of those spam pop-ups). Bad Luck Brian can’t wait until he goes home for President’s Day to get his new toy, so he has it shipped to the campus mailroom. Being a tech savvy young man, Bad Luck Brian diligently checks the online tracking of his delivery each day. Finally, five days after winning the contest, the online tracker tells Bad Luck Brian that his package has arrived at his university. Jumping for joy, he runs to the campus mailroom, eager to collect his prize.
Unfortunately for Bad Luck Brian, several mishaps have occurred behind the scenes in the mailroom.
- 1. Without
- , mailroom staff simply write the package information in a hand log. The team member who received Bad Luck Brian’s parcel accidentally recorded the name as Briana.
2. It turns out that this little mistake didn’t even matter very much, because the hand log was sitting on a desk when a tired employee spilled an entire cup of coffee on it, rendering everything illegible.
3. As the university had no proper package logging system, the mailroom was extremely unorganized. Each employee files packages differently than the next. The staff member responsible for Bad Luck Brian’s iPad believed that the newest packages should be filed at the back of the mailroom. However, when Bad Luck Brian went to retrieve his package, another employee who looked for the most recent packages in the front, was working the desk. Needless to say, this employee was unable to find the iPad and Bad Luck Brian left empty handed.
Each day, for weeks on end, Bad Luck Brian returned to the mailroom and each day he left more disappointed than the day before. With so many inconsistencies, the mailroom was a recipe for lost packages. Bad Luck Brian’s iPad got stuck at the bottom of the heap. Eventually, he gave up and simply attributed the loss to his infamous bad luck.
Losing packages is a woeful, yet common occurrence in campus mailrooms that lack a proper package logging system. Inconsistencies and human error lead to packages entering the storage room never to be seen again. EZTrackIt’s package tracking software helps get these mailrooms organized and back on track. Our cloud based package logging system allows your staff to log packages four to ten times faster than by hand. What’s more, our package tracking software will automatically send an email, text message or Facebook notification to package recipients, so they will know exactly when their packages are ready for pick up. Finally, with the simple scan of a mobile device, your staff can quickly and accurately gather and log all of the necessary information about a package as it moves about your mailroom, greatly reducing the likelihood of loss.
Do you find that many of your students have had experiences similar to Bad Luck Brian? Contact us today to learn how our package tracking software can help you avoid lost packages at your school.
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