Package Tracking Software Supports Business TravelersLabor Day has passed, signifying the end of summer. This means that vacation season has too come to a close. But that by no means indicates a slow period for your hotel! In fact, it could be just the opposite. As vacation season wanes, business travel waxes. With more employees in the office (and in the offices of clients and partners) it becomes easier to send more out on business trips. This is a more cost effective time for business travel as well, as summer vacation air fare falls. This is good news for your hotel, but are you ready for this new breed of guest?

The Anatomy of a Business Traveler

Summer travelers often bring just their clothing and personal items with them on their trips, meaning that they generally choose to pack lighter and avoid both baggage and shipping fees. Business travelers have a whole separate packing list, however. Whether they are speaking at a trade show and need 100s of fliers or are meeting with a prospective client to whom they must present a model or prototype, these travelers have extra items that they must have access to on their trip. These items are often easier to ship than to lug around the airport or they are too fragile to risk trusting with rough baggage handlers. Where will they ship these items? To your hotel!

Is Your Hotel Equipped with Package Tracking Software?

Not only are these travelers more likely to ship items to your hotel, their packages are also more costly, especially if misplaced. For instance, if a staff member loses a regular guest’s package, you will most likely be responsible for replacing a few hundred dollars of clothing. On the other hand, if a business traveler’s prototype is lost, you could be sued for hundreds of thousands of dollars. Protect your bottom line, and your hotel’s reputation with business travelers, by investing in a proper package tracking system.

Implementing Package Tracking Software

Package tracking software allows your staff to log packages four to ten times faster than logging by hand, meaning that these important packages will be in your business travelers’ hands as soon as possible. Additionally, our cloud based package tracking system gives you a package log more reliable than a hand log, which can easily be misplaced or damaged. Electronic signatures can be captured and stored in the package tracking software, reducing your liability and clearly showing which packages have been picked up and which are still waiting in your back room. Finally, our automatic package notifications will instantaneously alert your package recipients when their items have arrived, giving your hotel a competitive advantage over others in your area who do not offer this service.

Are you prepared to host these business travelers? If you have not yet implemented a package tracking system, the answer is likely no. Contact us today for a demo to see how our package tracking software can help reduce risk in your hotel’s mailroom and increase the level of customer service you can provide to these business travelers.

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