Many people have asked me about cloud computing, what it is and how it works. Since I have written about this before I will not go into tremendous detail except to say that it is software that runs from a website, as opposed to on your computer. Other folks have asked why they should be interested in cloud computing at all. Why not just buy general package tracking software, or really any software, from a box and install it to your PC? And others will ask if it even matters from whom you a
Computer hardware is changing every day. In the last week or so I have had five people tell me that the fact that their old package logging software is not Windows 7 compliant is the reason for choosing EZTrackIt. This is funny if you think about it. Windows 8 has just been released. There have been multiple press conferences and plenty of tech articles about this event. Still, it’s only now that we’re beginning to become flooded with concerns about Windows 7 compatibility. Here is the great thing about our web-based software: our Easy Track It package tracking software is already compliant with Windows 7, Windows 8, and even Windows 9 whenever it comes out. This is because our Easy Track It package logging software lives entirely on our servers and does not interact with your operating system directly. “Forward compatibility” is one of the many reasons to choose web-based software.
It is also important, however, to get your software from a cloud computing expert. In the world of cloud computing, the relationship between you and the software vendor is very different from the old model of disks in a box. With cloud computing, software is a service model and you will have an ongoing relationship with the company that provides that service. Cloud computing is constantly evolving and changing; thus, products are in a state of perpetual evolution. Web-based services will get better and better at focusing on the problems that you face every day. They don’t call it software as a service for nothing. The business model we’ve built our package tracking software on is fundamentally based in customer service. Technical details are critical and cannot be undervalued. In the world of package logging software though, the human element is just as critical as the technical one.
The foundation of EZTrackIt is over sixteen years of face-to-face customer service. That experience has taught us how to treat our customers as actual people. Some package tracking software companies are experts at technology, others are great at customer service, but very few are good at both. Try us for thirty days and let us show you what it’s like to deal with a company that you can trust with your data, and more importantly, that treats you like a person.
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