It is now mid-December. Lucy has spent the last 3 weeks racing home from work to check the steps outside her apartment building for the holiday gifts that she ordered on Cyber Monday. So far, she has found most of her packages waiting for her on the back steps, but several are MIA. She’s worried that they’ve been lost in the mail – or worse, stolen before she could retrieve them. She can’t help but think that this never would have happened if her building used inbound package tracking software for residential properties.
Not only were these missing presents relatively costly items, they have incredible emotional value for Lucy. She and her family had a rough year in 2011. Her husband lost his job due to downsizing at his company, so she became the main source of income. To make ends meet, she had to pick-up extra hours, especially during the busy holiday season. As you can imagine, they had to pare down their holiday celebrations quite a bit. Fortunately, Lucy’s husband found a great job in February, so this year, they wanted to surprise their kids with a few extra special gifts.
On Cyber Monday, Lucy was able to find a great deal on a laptop for her daughter who is heading off to college next fall. Lucy and her husband are so proud of her for earning a full scholarship to her dream school, so they thought the least they could do was get her a new computer. She was also able to get a Nintendo Wii U for her teenage son at a steal. He has been asking for one for ages, and he’ll finally be able to invite his friends over for Mario Kart tournaments. Or he would be, if these packages ever arrive. Unfortunately, these are the two gifts that Lucy is missing, and she is starting to panic.
Your residents aren’t just rent checks, they are human beings. Their holiday packages represent hard work and love for those to whom they are giving gifts. Make sure that these parcels are handled with care with package tracking software. Our EZTrackIt package tracking system allows you to log in items quickly via computer or mobile device. With its barcoding capabilities, our package tracking software can create barcodes that can simply be scanned to log items as they move through your building. This allows you to track them down quickly when a resident requests a pick-up.
Lucky for Lucy, those last two gifts are waiting for her on her back steps now, but she is still sitting at work worrying that she has lost the two most important presents she will give this holiday season. If her building had EZTrackit’s package tracking system, not only would these items have been logged-in, Lucy would have received a personalized email, text message or Facebook notification letting her know that her packages had arrived.
Prevent your residents from feeling the anxiety of waiting for packages and hoping they aren’t stolen. Contact us today to see how package tracking software can put them at ease.
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