This is a LinkedIn article I wrote a little while ago, and I thought I’d share it here to give EZTrackIt customers an insight into how we approach customer service. And no, we don’t “do nothing!” The Art of Doing … Read More
Package Tracking Software App
Clutter Management and Reputation Management in the Mail Center
If you’re the mail center manager, the state of your mail room is a direct reflection on you – and the quality of your work. How your mail center looks partly determines how people perceive your worth, just like the … Read More
Ditch Big Data: Finding Product Market Fit is Simple
Yesterday I had a conversation with a longtime EZTrackIt client, and as we were talking about different things, she started throwing out a laundry list of all the functions she wished our system had: “I always wished you could do … Read More
How do You Eat an Elephant? The Same Way you Run a Mail Room
Last week I found an email from LinkedIn telling me “You have 1031 contacts you may know on LinkedIn! Would you like to connect with them?” No! I would not! That’s way too many! I’m not going to look over … Read More
Don’t Let Perfect Become the Enemy of Good – Mail Room Management 101
As we work on bringing our new EZTrackIt package tracking software to market, I’ve been getting sucked down the rabbit hole of trying to make each feature of the product work perfectly. But I know if we had allowed ourselves … Read More
Valentine’s Day Plans? Let Inbound Package Tracking Software Be Cupid
Valentine’s Day is almost upon us, which means two things for your residential mail center: Flowers and chocolate. And lots of them. Sure, you may luck out with PajamaGrams or hoards of the slightly creepy 50 Shades of Grey Vermont … Read More
How to Ensure Job Security as Mailroom Manager
When you first get thrown into the job of Mailroom Manager, it’s very likely that no one handed you a rule book or How To Guide. Suddenly, you’re the person in charge of the mailroom of a growing company, and … Read More
How to Prep Your University Housing Mail Room for Second Semester Move-In
Spring semester is back in session—and if you’re a manager returning to the mailroom of a busy student housing complex, that means chaos (it’s like black Friday in there!). You’ll be receiving many care packages from worried moms and mountains … Read More
How to Reduce Liability in Your Mailroom
True Story: Frank* had a personal package sent to his office, since he wouldn’t be home until late that night. He tracked the package carefully and was pleased to see that UPS reported it had been delivered to his … Read More
5 Simple Steps to Streamlined Package Tracking
Time is money, and if your mail room is like most mail rooms, you can save a lot of time AND money with just a few changes to your package intake procedures and internal tracking. Here are our best 5 … Read More