There is a reason I am going to tell you what I am about to discuss. It has nothing to do with bragging or hubris either, so please bear with me.
My wife Suzannah and I opened our package tracking software company’s doors for business on January 2, 2008. For an Internet company, that is a very long time ago. We started out very small, and grew quickly. Within six months we had already found entire new market segments for our package tracking system that never even occurred to us before. Even in a difficult economy, we have been growing at an astounding rate. This is largely due to the support and encouragement of our client base, for whom, we are deeply fortunate.
Growth is good, but it’s not always easy. I was one of the shortest boys in the ninth grade, but by the tenth grade I was one of the tallest. I grew eight and a half inches in six months. I found out that the term “growing pains” actually describes real circumstances. That pain was very real, but thankfully it was also short-lived. Similarly, shortly after EZTrackIt’s package tracking system logged its one millionth package, we started to feel growing pains too. We had to get completely new servers not once, but twice in just eighteen months. It took us three years to log our first million packages, but only nine months to log the second million. Our cloud-based package tracking software now logs close to 2 million packages per year to over a quarter million package recipients in five countries.
EZTrackIt is the market leader for web-based package logging software in several industries. We listen to our clients and learn volumes from them. We have built a package tracking system that has the potential to log more than 20 million packages per year. In the last four years we had over 99.9% uptime on our servers. And, despite the growth in package volume, in the last nine months we have actually increased server speed to the point where a function that used to take eight seconds now takes place in a few milliseconds. (That’s less than a quarter of a second)
We have no intention of resting on our laurels. We will continue to make our package logging software better and better, but this is not about building a better mousetrap. The greatest strength that we have at EZTrackIt is the accessibility and dedication of our people. If you have a problem or even just a simple question, call or email me anytime. My direct email address is Patrick@EZTrackIt.com and my direct line is 1-800-371-5956 extension 23
Yes, we love technology, but we love people more. Pick up the phone, give us a call, and find out why we are the right choice of package tracking software for you.
Leave a Reply