Set up a Win-Win with Personalization the EZTrackIt Way

“Make it EZ for us Not to Bug You!” is the working title of an email we’ll be sending out shortly to our current and prospective EZTrackIt customers. If you’re one of them, keep an eye out for it in … Read More

Let’s Make Package Management Perfect for You

Now in the Beta-Testing phase of EZTrackIt Discovery, we have a unique opportunity to make changes with the help of our customers. To this point, we’ve thought through how to make package management – from intake, to tracking and retrieval … Read More

3 Ways Package Tracking Boosts Company Growth

Very few people in a growing organization give much thought to what goes on in the mail room – until something goes wrong. An important contract gets lost; a thank-you note meant to cement a new business relationship goes missing; … Read More

How a Mobile Package Tracking App Can Save Your Bacon

It’s not easy to count 47 packages with the USPS guy standing there, staring at you, tapping his foot, waiting to get on with his day. But, if you don’t count all 47 packages, you might find that you only … Read More

How to Attract and Retain Residents with a Mailroom Package System

  If you manage an apartment complex (or several), off-campus student housing, senior housing, or any other multi-unit development, a large part of your job is to reduce tenant turnover and attract new leasers. In fact, you might even get … Read More

3 Ways Package Management Adds Value to Your Business

If you work in the corporate mailroom, you know that this is where the magic happens. The mailroom plays a vitally important part in a successful business, and when working at peak efficiency, it can fuel productivity for the rest … Read More

EZTrackIt Insights: The Art of Doing Nothing in Customer Service

This is a LinkedIn article I wrote a little while ago, and I thought I’d share it here to give EZTrackIt customers an insight into how we approach customer service. And no, we don’t “do nothing!” The Art of Doing … Read More

Clutter Management and Reputation Management in the Mail Center

If you’re the mail center manager, the state of your mail room is a direct reflection on you – and the quality of your work. How your mail center looks partly determines how people perceive your worth, just like the … Read More

Ditch Big Data: Finding Product Market Fit is Simple

Yesterday I had a conversation with a longtime EZTrackIt client, and as we were talking about different things, she started throwing out a laundry list of all the functions she wished our system had: “I always wished you could do … Read More

How do You Eat an Elephant? The Same Way you Run a Mail Room

Last week I found an email from LinkedIn telling me “You have 1031 contacts you may know on LinkedIn! Would you like to connect with them?” No! I would not! That’s way too many! I’m not going to look over … Read More